FAQ

ONLINE STREAMING:

Online streaming and digital downloads are now available on Buti TV.  Checkout the FAQ page on Buti TV for commonly asked questions such as how to cancel your subscription, how to update your payment information, or how to change your password.  

If you need additional assistance with your online streaming account, email support@butiyoga.com.

DVDs:

Q: What DVD do you recommend for beginners?
A: We recommend our Dynamic Flow DVD for beginners, as it features breakdowns of the core Buti movements.

Golden Ratio

Q: What type of Collagen do you use?
A: We use a grass feed Bovine Collagen

Q: Can I use Golden Ratio while pregnant?
A: Yes. While we always recommend consulting your doctor before starting a new regimen, many customers have loved Golden Ratio throughout their pregnancy and beyond (including Bizzie Gold) 

Q: Is Golden Ratio Vegan?
A: No. The Golden Ratio is 100% Grain Free, Gluten Free, and Dairy Free, but it is not Vegan.

Q: Is Golden Ratio made in a Nut Free and Wheat Free Facility?
A: “Golden Ratio is processed in a facility that also processes milk, soy, nuts, and wheat.”  While we do segregate ingredients and clean machines thoroughly after each run, we still advise customers that there may be unintentional cross-contact between major allergen-containing and allergen-free products.  That said, Elite Manufacturing & Packaging does implement an allergen control plan and comply with FDA Good Manufacturing Practices in an effort to eliminate cross-contact.

Certifications:

Q: How long is each day of training?
A: Typically, Buti Yoga, Hot Buti,  Hot Core, and Buti Sculpt certifications go from about 9:00am-8: 00 pm. 200 HR RYT certification run from 8:00am-8: 00 pm each day of training.

Q: Will there be a lunch break during training?
A: Yes, lunch breaks vary from 1-1.5 hours.

Q: What is required to pass a Buti Yoga certification?
A: You will be required to prepare a 15- 20 min demo on the weekend of training. Master Trainer will look for correct form, all elements of the core curriculum, and instructor presence.

Q: What if I don’t pass?
A: If you do not pass your demo on the day of training. You will be asked to send in a video demo as an alternative.

Q: Does 2 years of Yoga experience mean that I have to be a Yoga instructor before enrolling in a certification?
A: No, you do not need to be previously certified in order to take a Buti Yoga certification. For the best advice please call customer service.


Q: I just purchased my certification and then a promotion was launched, can I use the discount?
A: No, we do not issue retroactive discounts. Keep an eye out for future discounts!

Q: Is my deposit/ payment refundable?
A: Deposits are not refundable but ARE transferrable. We do not issue refunds but will happily credit your account for any future trainings and any modality. Your credit will never expire. 

****This applies to all of our trainings, except immersions. These deposits and payments are non-transferrable or refundable.

Q: If I make a deposit and pay my balance 30 days before a training do I qualify for the early bird rate?
A: No. In order to qualify for our Early Bird rate payment must be paid in full in one lump sum.

Q: How do I make my final payment?
A: Typically, customer service will email you an invoice 3 days before the training. If you’d like to pay before then please email clientcare@butiyoga.com or call (480)361-4633